How to lipa na MPesa Pay Bill; Everything you need to know

Mobile Money Tutorials
M-Pesa Pay Bill is a Safaricom service that allows businesses to collect payments 24/7. This means that a customer can pay their bills without limitations at any time using
M-Pesa. A lot of businesses are currently the Pay Bill service.

man holding smartphone

How do I pay a bill using M-Pesa Pay Bill?

Go to the Safaricom menu on your phone and select M-PESA. (The Safaricom menu is normally located in the sim toolkit (STK). 
  1. Choose the Lipa na M-PESA option then choose Pay Bill.
  2. Under “Enter Business No.” enter the Pay Bill Number.
  3. Under “Enter Account No.” enter the Account Number.
  4. Enter the Amount you want to pay.
  5. Enter your M-Pesa PIN then press “OK”.
  6. A dialog box or a message appears containing the information you’ve entered. This includes the paybill number, M-Pesa number and the amount you want to pay. Confirm that this information is correct then press “OK”.
  7. M-PESA HAKIKISHA will send a notification that contains the name of intended recipient, the account number you entered and the amount to be sent. If the details are wrong, press any number and click “OK” to complete the transaction. If the details are correct, press “Cancel” to complete the transaction.
  8. You’ll receive an SMS from M-Pesa indicating the details of the successful transaction.
It’s that simple! The details you enter will vary depending on the bill you’re paying.

Below are some of the common Pay Bill numbers used in Kenya today. For each Paybill number, we’ll be taking a look at steps 3,4,5 and 7 for each i.e. Paybill number, Account
Number, Amount to pay and the confirmation message.  Let’s get started.

KPLC Prepaid PayBill number: How To Buy KPLC Tokens Via M-Pesa

PayBill Number:
888880
Account Number
Your prepaid meter number.
Amount
Enter amount between 100 and 35,000
Confirmation
Notification
Pay Bill 888880 Account no.  *your meter number is displayed here* Ksh *Amount you have entered is shown here*
M-Pesa Hakikisha
Pay KPLC PREPAID KSH*amount entered is shown here* for Account *your prepaid meter number is displayed here*. To stop this transaction, send any letter or number within 25 seconds. Cost: 0.00
After receiving a message from M-Pesa, you’ll receive another message from Kenya Power containing the number of tokens you’ve managed to buy.

KPLC Pay Bill Number: How To Pay A Normal Electricity Bill Via M-Pesa

PayBill Number:
888888
Account Number
Your Kenya Power Account Number
Amount
Enter amount between 100 and 35,000
Confirmation
Notification
Pay Bill 888888 Account no. *your KPLC account number is displayed here* Ksh *Amount you have entered is shown here*
M-Pesa Hakikisha
Pay KPLC KSH*amount entered is shown here* for Account *your prepaid meter number is displayed here*. To stop this transaction, send any letter or number within 25 seconds. Cost: 0.00
KPLC takes 48 hours to update your account after making the payment.

Startimes PayBill Number: How To Pay Startimes via M-Pesa

PayBill Number:
585858
Account Number
Enter your account number. It’s normally written on the StarTimes Smart Card.
Amount
Enter amount you want to pay. This depends on the bouquet[http://www.startimes.co.ke/bouquets/] you
use.
Confirmation
Notification
Pay Bill 585858 Account no. *your startimes  account number is shown here* Ksh *Amount you have entered is shown here*
M-Pesa Hakikisha
Pay Startimes Limited  KSH*amount entered is shown here* for Account *your startimes account number is displayed here*. To stop this transaction, send any letter or number within 25 seconds. Cost: 0.00

How to Buy Airtime for another network via M-Pesa

Pesapal provides a service that allows you to purchase airtime for other
networks(Airtel and Telkom) from your Safaricom line via M-Pesa Pay Bill.
Simply navigate to your M-Pesa Pay Bill area and enter the following details:
PayBill Number:
220220
Account Number
Enter the phone number
of the line you want to buy airtime for.

The Confirmation notification and M-Pesa Hakikisha notification will contain the following:
Confirmation
Notification
Pay Bill 220220 Account
number *phone number you entered is shown here* Ksh *Amount you have entered
is shown here*
M-Pesa Hakikisha
Pay PesaPal
KSH*amount entered is shown here* for Account *the phone number you entered
is displayed here*. To stop this transaction, send any letter or number
within 25 seconds. Cost: 0.00
These are just a few examples of bills you can pay using M-Pesa Pay Bill number.

If you don’t know the Pay Bill number of a particular company, Safaricom has a tool that helps find it.

 
  • Enter the name of a company or institution under the Get Paybill Numbers Section and click on SEARCH.
  • If the paybill number exists, it will be displayed on the screen.
The comment section below is open for any questions, suggestions, tips or opinions. Let us know what you think about M-Pesa Pay Bill. 
Feel free to leave a comment or question below. 

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